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Updating your payment method

Updating your payment method

Payment details for IrukaDark are managed through the Stripe Customer Portal. You can open the portal with one click from the dashboard.

How to update

  1. Open Plan / Billing in the dashboard.
  2. Click the "Manage Billing" button in the Billing card at the bottom of the page.
  3. The Stripe Customer Portal opens in a new tab.
  4. In the "Payment methods" section you can:
    • Add a new credit card
    • Set an existing card as the default
    • Remove cards you no longer need
  5. Save your changes; they take effect on the next billing event.

Supported payment methods

The Stripe Customer Portal supports (availability varies by region):

  • Credit and debit cards (Visa, Mastercard, American Express, JCB, etc.)
  • Some digital wallets

Check the portal screen for the up-to-date list of available methods.

When your card expires or a payment fails

If a card expires or a charge fails due to insufficient funds, Stripe emails you at your registered address.

  1. Open the Customer Portal from the email link or from Plan / Billing in the dashboard.
  2. Add a new payment method and set it as the default.
  3. Stripe retries automatically, or you can pay the outstanding invoice manually from the portal.

If payment failures continue, your subscription may be paused according to Stripe's settings.

Notes

  • Changes to your payment method apply to future charges only, not past ones.
  • You can also edit billing address, company name, and tax ID (VAT, invoice registration number, etc.) within the Customer Portal.

Troubleshooting

  • "Manage Billing" button isn't visible — You may not have an active paid plan or a Stripe account yet. Purchase a plan first, or contact support.
  • The portal doesn't open — Check for a browser pop-up blocker, and try another browser.
  • Changes don't reflect — Clear your browser cache and reload the dashboard.

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